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Contact Us

Customer Service Officer

Contact the Customer Service Centre between 8am and 6pm Monday to Friday for free advice and information on a range of issues.

By phone

Within Australia, phone 136 186 for the cost of a local call (additional costs apply for calls from mobile and public telephones).

By email

Email: customer.service@ecodev.vic.gov.au

Or use our online enquiry form

Energy and Earth Resources contacts

Specific Energy and Earth Resources contacts can be found by visiting their related contact pages.

Earth Resources Tenement applications

If you wish to lodge an Earth Resources Tenement application you must lodge your application by post or in person at the Earth Resources Information Centre as follows:

By post
Department of Economic Development, Jobs, Transport and Resources
Earth Resources Information Centre
GPO Box 4509
Melbourne VIC 3001

In person
Earth Resources Information Centre
Level 17, 1 Spring Street,
Melbourne VIC 3000

Please note: if you are posting your application please ensure that you allow for postal delays that may impact on the validity of your application.